337sportsPrivacy Policy

This page describes what we collect when you use 337sports and how we keep that data protected. We operate across multiple jurisdictions and handle your information according to applicable data-protection law. Our commitment is to be transparent about our practices and to give you control over your account.

When you register on 337sports, deposit via DANA, e-wallet, mobile banking, or other supported payment methods, or log in from your mobile device, we collect specific information to verify your identity, process transactions, and deliver our service. We do not sell your data to third parties, and we use industry-standard encryption to protect it in transit and at rest.

What we collect on 337sports

We collect your email address, phone number, and full name during account registration. We also collect your date of birth and national identity number (KTP or equivalent) to comply with know-your-customer (KYC) requirements. When you deposit, we record the payment method, amount, and timestamp. If you use DANA, e-wallet, mobile banking, local payment, online payment, or a bank transfer (e-wallet, mobile banking, local payment, online payment), we receive confirmation from the payment processor but do not store your card or wallet credentials directly.

We log your IP address, device type, and browser information when you access 337sports. This helps us detect fraud and ensure account security. We also track your gameplay activity — which sports you bet on, which live-dealer tables you join, and which slot games you play — to personalise your experience and comply with responsible-gaming monitoring.

KYC verification
We collect identity documents to confirm you are of legal age and not on a sanctions list.
Payment confirmation
We receive transaction receipts from e-wallet, mobile banking, local payment, and bank partners to reconcile deposits.
Session logs
We record login times, IP addresses, and device fingerprints to detect unauthorised access.

How we use your data

We use your information to process deposits and withdrawals, verify your account, and send you transactional emails (deposit confirmation, withdrawal status, password reset). We do not send marketing emails unless you opt in. We analyse gameplay patterns to detect problem gambling and to comply with local regulations in jurisdictions where we operate.

Our servers may sitoutside your jurisdiction, so your data may be transferred across borders. We undertake to apply the same protection standards regardless of server location. We share your data with payment processors, identity-verification vendors, and fraud-detection services only to the extent necessary to deliver our service. We do not share your data with advertisers or data brokers.

Your rights on 337sports

You have the right to request a copy of the data we hold about you. You can update your email, phone number, and address in your account settings at any time. If you wish to delete your account, contact our support team and we will close it within a standard review window. Deletion is permanent and cannot be reversed.

We retain your data for as long as your account is active, plus a retention period for regulatory compliance (typically 5–7 years for financial records). After that period, we delete or anonymise your information unless law requires us to keep it longer.

Cookies and tracking

We use cookies to remember your login session, language preference, and betting history on 337sports. These are essential for the platform to function. We also use analytics cookies to understand how users navigate our site and which sports (Liga 1, Piala AFF, badminton, MotoGP) and games (live blackjack, roulette, Aviator, Sweet Bonanza) are most popular. You can disable non-essential cookies in your browser settings, but this may affect your experience.

Key takeaways

  • We collect email, phone, identity documents, and payment data to verify your account and process transactions.
  • We do not sell your data to third parties or send unsolicited marketing emails.
  • Your data is encrypted in transit and protected by industry-standard security practices.
  • You can request, update, or delete your data by contacting our support team.

Contact 337sports

If you have questions about how we handle your data on 337sports, or if you wish to exercise your rights, contact our support team via email or the in-app help centre. We will respond within a standard review window. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

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